Privacy policy
PRIVACY POLICY
Last updated: February 26, 2026
Bespoke Skin Technology Group Pty Ltd collects personal information to provide products, fulfil orders, communicate with customers and improve our Services.
Information We Collect
We may collect:
• Name, address, phone number and email
• Payment details (processed securely via Shopify)
• Order history
• Device and browsing information
• Communications with us
We collect information when you:
• Place an order
• Subscribe to email or SMS marketing
• Create an account
• Browse our website
How We Use Information
We use personal information to:
• Process and ship orders
• Provide customer support
• Send marketing communications (email and SMS)
• Improve website performance
• Detect fraud
• Run advertising campaigns
We use third party providers including:
• Shopify (store platform)
• Klaviyo (email marketing)
• Kudoscity (SMS marketing)
• Meta and Google (advertising)
• Google Analytics
• Growave (loyalty and reviews)
We may upload customer lists to advertising platforms to show relevant advertisements.
Marketing Communications
You may opt out of marketing emails using the unsubscribe link in any email.
You may opt out of SMS marketing using the unsubscribe link provided in each message.
Transactional messages regarding orders may still be sent.
Cookies
We use cookies and similar technologies to analyse traffic, improve website performance and personalise advertising.
You may manage cookies through your browser settings.
Data Storage and International Transfers
Some data may be processed or stored outside Australia, including by Shopify and marketing providers.
We take reasonable steps to ensure your data is handled securely.
Your Rights
You may request access to or correction of your personal information by contacting us at admin@bespokeskintechnology.com.
If you have concerns about how your personal information is handled, you may contact us. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Contact
admin@bespokeskintechnology.com
Warehouse 6, 194 Rooks Road
Vermont VIC 3133
Australia